Tuesday, December 7, 2010

{Expired} Festival Coupon Policy


Update: This policy is no longer current. Festival does accept Internet coupons now.

Festival Foods in Mauston does not have a written coupon policy. It took them nearly three months to respond to my inquiry on their website about a policy!

We already know that Festival in Mauston does not accept any manufacturer coupons printed from the Internet. Here's the additional information they gave me in their response:

We do not have a coupon policy in print for customers. Our store does not accept any kind of Internet coupon other than the coupons we post on our own website. We accept manufacturer's coupons; however, cashiers and supervisors are taught that if they question the validity of any coupon, they should not accept it."

In the past, I have combined a store coupon (from a mailer) with a manufacturer and had no problem. It sounds like they leave most of the decision up to the cashiers on whether or not to take a coupon! That's a bit scary, especially since a cashier once told me, "Most Internet coupons are fake anyways. And no other stores take them either."

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